General

Clearing Cached Credentials for Outlook

Clearing Cached Credentials for Outlook A common issue that many users are experiencing is that of the annoying pop-up boxes found while using Microsoft Outlook. These pop-up boxes are the result of a recen...

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Email - Android

Setting up your LSUA Email account on your Android phone or tablet NOTE: Not all Android devices are configured the same. Depending on the manufacturer, as well as the Android version, your device may have t...

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Email - iPhone_iPad

Setting up your LSUA Email account on your iPhone or iPad Using the iPhone, navigate to Settings. Select Mail, Contact, Calendars. Select Add Account... Choose Micro...

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Exporting Mac Documents to PC Files

Mac programs like Pages, Numbers, Keynote are native ONLY to Mac computers or IOS devices. Mac has provided a way for Mac users to export their documents to PC friendly format like Microsoft Word, Excel, and Po...

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How to Access Your LSUA Email (Faculty & Staff)

Your hiring department should have provided your LSUA username to you. You will need to reset your password in order to obtain access to your account. To update your password, please visit Reset/Change Passw...

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How to Submit Helpdesk Tickets/Cases

IET Services would like to introduce you to our new HelpDesk Ticket/Case system and Support Center. This new product will allow us to better facilitate the needs of our faculty, staff, and students. First, ...

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How to Uninstall QuickTime

How to Uninstall QuickTime Go to the Control Panel by clicking on Start or Windows Button, Control Panel. Next make sure you are in the Category View Under Programs, click on Uninstall a program ...

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Installing Google Chrome

Visit www.google.com/chrome Next, select “DOWNLOAD CHROME” located in a blue icon box at the top, middle of the screen. Select “Accept and Install” dialogue box locat...

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Proctored Exam Fees

Notice to Students – Proctored Exam Fees **Some online classes required proctored exams. The course syllabus will indicate if this is required. Students are responsible for proctored exam fees for online pro...

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Purchasing Textbooks after Registration

Purchasing Textbooks after Registration After registering, you are given the opportunity to purchase textbooks for your courses through Self Service. Please note: You are not required to purchase at this time....

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